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Product Warranty Policy

Before you see any product on EBig, the product gets pass through our Quality Control Center and then if approved we publish pictures and specifications of that product to avoid any inconvenience later by our customers. While most of our products already provide its manufacturer's warranty but yet for the ease of our precious customers we provide 7 Days Replacement Warranty. You can read more about Product Replacement Policy here.

We always issue EBig Order Receipt on every order made by customer so he / she can claim order. No claim will be accepted without EBig Order Receipt. This receipt is given to you along with your parcel when receiving order. Please always keep your receipt safe so you don't face any hassle.

Warranty Claim Conditions

While claiming any warranty, you must send product along with following: Original Product Packaging, Manufacturer's Containers, Documentation, Warranty Cards, Manuals, and all accessories you received with your order. Courier carriage for sending back the product will paid by customer itself and all packaging, including the original manufacturer's containers, must be unmarked and not defaced in any manner.

Please ensure that your product is packed safely so that no damage is made to the product while you transit it for warranty claim. Please claim your warranty along with following items:

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